Privacy policy

Privacy Policy

This Privacy Policy describes how AFTER RAVEN (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website. We are committed to safeguarding your privacy and ensuring transparency in how your data is handled.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or interact with our store, we may collect the following types of information:

Personal Information: Name, phone number, email address, billing and shipping address.
Order Information: Products purchased, payment method, transaction details (we do not store card or UPI details).
Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
Communication Data: Information you provide when contacting us for support or inquiries.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and payments
Communicate with you regarding orders, updates, or customer support
Improve our website, products, and customer experience
Prevent fraud and ensure secure transactions
Comply with legal and regulatory obligations

We only collect information that is necessary for operating and improving our services.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

Remember your preferences
Understand how visitors interact with our site
Improve performance and functionality

You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

4. Third-Party Services

We may share limited information with trusted third-party service providers, such as:

Payment gateways
Shipping and logistics partners
Website analytics and marketing tools

These third parties are only given access to information necessary to perform their services and are required to protect your data. We are not responsible for the privacy practices of external websites or services linked from our site.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is 100% secure, we follow industry-standard practices to safeguard your data.

Payment information is processed through secure, encrypted platforms, and we do not store sensitive financial details on our servers.

6. Your Rights

As a customer, you have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Request information about how your data is used

To exercise any of these rights, please contact us using the details below.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

Email: afterravenoffical@gmail.com
Business Address: The trend setter fountain chowk Nehru Colony Dharampur, I-159 fountain chowk, 248001 Dehradun UK, India

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.